If you get pixelation, blocking, missing channels or EPG (electronic programme guide) information, when trying to watch digital Freeview TV then you may need a new aerial.

This would involve removing your existing aerial system where possible and replacing it. We would always recommend replacing the whole system with a new benchmarked aerial, benchmarked co-axial cable, galvanised bracket and alloy mast. This ensures problem-free Freeview TV for many years to come.

A reputable installer will always inspect your existing system first before proceeding with an installation. This is because your aerial system may just have a minor problem that is easily and cheaply rectified.

If you are in an area where you cannot get a good signal through an aerial without an excessively tall mast then Freesat is the best alternative option.

Freesat uses a small oval satellite dish (similar to the Sky minidish) to receive free TV channels, including HD (high definition) channels. There are more channels available than on Freeview and the HD channels mean you get the most out of a flatscreen TV without having to pay for SkyHD.

Covid-19 Update

With so many of the community spending much more time at home than usual as well and needing to stay well informed, its never been more important than ever for your television, internet and sound systems to work as well as possible.

We are conducting business as usual unless one of our engineers shows any signs of the virus infection and is instructed to go into self isolation for two weeks.

Today we wrote new procedures to help protect our engineers and our customers against the spread of Covid-19. We wished to share them with you so that you can have confidence in our approach during this very strange time.