At Cable Guys we pride ourselves on our honesty, reliability and professionalism. Some aerial installation companies, however, seem to be setup to con people out of their hard-earned cash.

We know that the prices we charge for an aerial installation are fair and fixed. 98% of our customers pay the price that we quote and we never, ever perform any unnecessary work.

There are some aerial installers, usually those that advertise in the back of free local papers offering a price that appears too good to be true (usually around £49 for an aerial installation).

Once the installer has worked their devious magic the bill is usually a lot higher. To see the sort of experience you could have with one of these cowboys take a look at this video on YouTube.

It has come to our attention that we are not the only company called Cable Guys (or Guy) in the UK. However we are the original Cable Guys and should not be confused with other pale imitations.

There is definitely one Cable Guys not to confuse us with and that is an outfit that was operating out of Swansea until recently. Apparently this Cable Guy was offering insurance for set-top boxes, a service that we have never offered. It also transpires that this company has now ceased trading leaving many disappointed customers behind.

We are not, and have never been, associated with this company. Whilst we are sympathetic to the plight of their customers we cannot help with the situation and any concerns should be directed to the local Trading Standards office.

If you've ever visited our website before you'll notice that there have been some pretty big changes to it. Our entire website has been re-designed with improved usability, layout and content. It is now easier to find the information that you want, quickly and easily.

Some of the major additions are a search facility so that you can find what you want without having to trawl through the whole website. Also we have started a blog to keep you up-to-date with the latest news and developments about our industry and Cable Guys.

As the website is new we would welcome any feedback that you have about the website. We want to make your experience of our website as pleasurable as possible, but we can only achieve this if you tell us what you think about it.